Status of order

Status of order

• Was my shipment sent?

After handing over your shipment to the carrier, this information is automatically sent to your e-mail. Also look in the "spam" folder of your email program. If you have created a user account on the e-shop, log in. Information about changes in the status of your order is automatically stored in your account.

• What are the different delivery statuses for my shipment?

Order Received

Production order (custom products)

Order submitted to the carrier

• How can I track my shipment?

After handing over your shipment to the carrier, the tracking number of the shipment is automatically sent to your e-mail. Click on the tracking number to view the shipment. If you have created a user account on the e-shop, log in. The tracking number of your order is automatically stored in your account.